Products
The software we built to run our own services — now available to you. Use it as part of a NetCore plan, or run it in your own data centre.
Our products
Built in Africa, for African conditionsNetCore Ops
Monitor, support, secure and prove compliance — in one place.
Network monitoring, service desk, security operations, incident response, backup, compliance and RBZ reporting, troubleshooting and the client portal, joined up. The platform behind every NetCore plan.
- NetCore Ops Hosted — AWS, Cape Town
- NetCore Ops Dedicated — your own private copy
- NetCore Ops On‑Premises — in your data centre (on request)
NetCore Backup
Backups you can prove will restore.
Servers, virtual machines, databases and file shares — encrypted, kept safe from ransomware and tested regularly.
See NetCore Backup → Part of NetCore OpsApp & DB Monitor
Card switching, core banking and channels — watched from inside the bank.
Oracle, SQL Server, Postilion, Flexcube and digital channels, watched read‑only from inside the bank and rolled up into business services with measured availability.
See App & DB Monitor → Part of NetCore OpsTroubleshoot Workbench
Find the cause in minutes, not days.
Network and device tests, packet analysis and configuration analysis — with findings in plain language. Used by our engineers — and by your own administrators on Professional and Enterprise.
See the workbench →How to get them
As part of a plan
Every NetCore service plan runs on NetCore Ops Hosted, with the Client Portal for your team.
Dedicated or On‑Premises
For larger and regulated organisations: a private copy or an installation in your own data centre, managed by NetCore.
Co‑managed
Your IT or security team works in the same platform alongside our engineers, with access set by role.